When is an invoice created?

All invoices are available in electronic format (PDF) in your Domain Manager. Once you are logged in, you just click on 'Invoices' to consult your invoices; outstanding, paid and credit notes.

Concerning new invoices:


A. New orders

If you ordered for the first time on the site of E-ZONE.fr, an invoice will be generated at the beginning of the month following the month in which E-ZONE.fr received your payment.

In case you entered a VAT number, or in case you checked the box 'I want to receive an invoice (even if I do not have a VAT number)', then an invoice will be sent by post office mail to the address mentioned under 'Client info' in your domain manager.


B. Invoice for renewals

For all renewals of E-ZONE.fr subscriptions, you will receive an invoice in the month preceding the expiration date.

All invoices are payable within 30 days after invoice date.


FAQ regarding invoicing:

What should I do in case I do not receive or I lose my invoice?

You can ask for a copy of the invoice by sending a mail to info@E-ZONE.fr and specify the invoice number.

The copy of the invoice will be sent by post office mail to the address mentioned under 'Client info' in your domain manager.